If you are not 100% completely satisfied, we’ll happy to return or exchange your thing, based on the terms and conditions of this return plan. You may return or trade the thing within thirty (30) days of receipt for a complete refund * less the cost of the return delivery. We value you and will certainly always be reasonable.
We hope that you do the exact same.
All returned items must be in their complete, keep the label,unused and original condition, in it’s initial packaging and accompanied by the warranty certification and proof of purchase. Pending refunds on returned items must show no signs of use, wear, or abuse.
Once your items are received and inspected by our team, an email will be sent out to alert you that we have actually gotten your returned thing. We will also alert you of the approval or being rejected of your refund. If you are accepted, your refund will be refined, and also a credit history will automatically be put on your bank card or initial approach of settlement. Please enable around 7-10 business days for the refund procedure to be finished. This wait time will begin on the initial business day after your return has actually been received.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
9106 W Smithville Western Rd
Wooster, Ohio(OH), 44691
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.